County of Hawai‘i Program Contact Info
Solid Waste Administrative Services: (808) 961-8270 or
Solid Waste Billing, Facility Disposal Permits: (808) 961-8353 or (808) 961-8339 or
Recycling Information: (808) 961-8942 or
HI-5 Redemption Program: (808) 961-8549 or
Used Motor Oil Program
Polystyrene Foam Food Container & Food Service Ware Reduction Ordinance
Plastic Bag Reduction Ordinance
Recycling Specialist: (808) 323-4412 or (West Hawai‘i Island);
(808) 961-8554 or (East Hawai‘i Island)
Abandoned or Derelict Vehicles: (808) 961-8552 or 
Vehicle Disposal Assistance Program: (808) 961-8552 or

Solid Waste Division Offices

The Solid Waste Division Offices and all Recycling Programs offices have implemented health measures (disinfection & physical distancing) due to the  Coronavirus Pandemic.  Please follow all posted signage and rules, we appreciate you kōkua in helping to prevent the spread of the coronavirus.  Please contact us using the relevant email addresses listed above.

County of Hawai‘i
Department of Environmental Management
Solid Waste Division
345 Kekūanāo’a Street, Suite 41
Hilo, HI 96720
Link to online map of DEM SWD office location

Please note that we are the COUNTY of Hawai‘i (a.k.a. the Island of Hawai‘i), not the State of Hawai‘i.

The County of Hawai‘i does not provide curbside business or household rubbish or recyclables collection services, please look in your local phonebook or online for a listing of rubbish/recyclables haulers/collectors.

The Department of Environmental Management does not provide roadside clean-up of rubbish, please contact the Department of Public Works, Highways Maintenance Division at (808) 961-8349 or

The Department of Environmental Management does not provide illegal dump clean-up services, please report illegal dumps to the Police Department at (808) 935-3311 or the State of Hawai‘i Department of Health at (808) 586-4226 or (808) 974-4000 ext. 64226 (toll free from the Hawai‘i Island).

State of Hawai‘i and Other Counties in Hawai‘i:

If you are looking for the agency that regulates and manages solid waste & recycling issues for the State of Hawai‘i please go to the State of Hawai‘i Department of Health Solid & Hazardous Waste Branch or call them at (808) 586-4226.

City & County of Honolulu (O‘ahu): Department of Environmental Services Refuse Division

County of Maui: Department of Environmental Management, Environmental Protection & Sustainability Division

County of Kaua‘i: Department of Public Works Solid Waste Division, Recycling Programs